What? I don’t have to go into the store?
That’s right. We deliver. We support and serve your account at your convenience and at your office.

Resolution Center Services (5 to 500 lines):

Monthly bill discounts for voice and data usage. Handset and accessory discounts. Free delivery. These benefits also to your employees with no strings attached.

Advanced Business Services (optional):

• On site deliver and consultation
• Smart phone/blackberry (we know about these, we’re good at this)
• Bill Management Cellution™ with Rate Plan Optimization
• If you have 1 phone or 100, let us show you how we will eliminate surprises on your invoice and ensure you will always be on the most advantageous rate.

Avoidance:

• AVOID waiting at the corporate store if not an emergency!
• AVOID long hold time to the carrier!
• AVOID calling the carrier back to resolve an issue, equipment or billing problem!
• AVOID paying too much as we review your carrier invoice monthly!*

Our Recellution Center that has the ability to relieve the task holder in a business of the headaches of wireless management giving 1 call/email/click resolution for (M.A.C.D.) warranty, insurance submissions, technical support and expense management.

Included Items:

• Insurance & Facilitation* (waives $40 per instance)
• Warranty Replacement Facilitation (waives $40 per instance)
• Free On-Site Loaner (1 per every 7 devices on plan)
• ½ Price On-Site Smart Device Configuration & Setup Fee ($99 per device)
• One On-Site Repair/Replacement Trip (Every 60 days, waives $50 trip charge)
• Help-desk Support: In addition to that provided by the wireless carrier. ($10 per call-any length)

Tier 1: Device Centric
Tier 2: Wireless Carrier Related
Tier 3: Network, Software or Server Related

• Single Point of Contact: Your salespersons phone number will be programmed into every device for quick and easy access.
• Bill Management™ with Rate Plan Optimization
• Initial Usage Audit: If we recover and monies from the carrier, we charge 50% of the recovered funds.
• Monthly Account Monitoring: We will monitor your account monthly and ensure that you are on the best possible plan(s) for your usage needs for voice, text data and miscellaneous fees.
• Updates & Savings: Monthly via email of any changes made and cost savings we were able to discover for you.

All the above -$10/line/mo.

*Traditionally the Resolution Center finds enough carrier credits or optimization savings to pay for use of the recellution center. This makes access to the RC free and removes the pain of managing the wireless account!